Privacy Policy

1. Introduction & Consent

Maple Gaming Club (“we,” “our,” or “us”) is committed to protecting your privacy. By accessing or using the Platform, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

2. Information We Collect

a. Information You Provide Directly

Identity & Account Details: name, username, email address, password.
Age Confirmation: declaration that you are at least 18 or the age of majority in your jurisdiction.
Preferences & Communication Choices: newsletter opt-ins and other profile settings.
Support Interactions: any information you choose to share when communicating with our support team.

b. Information Collected Automatically

Technical Data: IP address, device type, operating system, browser, and referring URLs.
Usage Metrics: page views, session duration, in-game actions, achievement progress, error logs.
Cookies & Similar Technologies: unique cookie identifiers, local storage objects, and web beacons that help us remember your settings and analyse traffic patterns.

We do not collect or store credit-card, banking, shipping, or billing details.

3. How We Use Your Information

Operate the Platform – to create your account, authenticate access, maintain gameplay progress, and provide customer support.
Improve & Personalize – to analyse usage trends, fix bugs, enhance features, and tailor content or offers.
Communicate – to send transactional messages (e.g., account alerts) and, if you opt in, newsletters or promotional updates.
Legal & Security – to detect and prevent fraud, enforce our Terms of Use, and comply with legal obligations.

4. Cookies & Similar Technologies

We use cookies, web beacons, and local storage to:

Remember preferences and login sessions;
Conduct analytics (e.g., via Google Analytics or comparable Canadian-hosted services);
Measure the effectiveness of features and promotions.
You can disable cookies in your browser settings, but some features may not function properly.

5. Newsletters & Marketing Communications

If you subscribe to our newsletter, we will use your email to send periodic updates, promotions, and news about the Platform. You may unsubscribe at any time by following the instructions in each email or adjusting your profile settings.

6. Children’s Privacy

The Platform is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from anyone below this age threshold. If you believe a minor has provided us with personal information, please notify us via the contact section so that we can delete it.

7. Sharing & Disclosure

We do not sell or rent your personal information. We may share data only:

Service Providers – with trusted vendors that perform services for us (e.g., analytics, hosting) under confidentiality commitments;
Legal Requirements – if required by law, subpoena, or court order;
Business Transfers – in connection with a merger, acquisition, or asset sale (your data would remain subject to this Policy).

8. Data Security

We employ administrative, technical, and physical safeguards—such as encryption in transit, access controls, and regular audits—to protect your data against unauthorized access, alteration, or loss.

9. International Transfers

Your data may be processed on servers located outside your province or Canada. In such cases, we take steps to ensure an adequate level of protection and that transfers comply with applicable privacy laws.

10. Your Rights & Choices

Subject to legal limitations, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also withdraw consent to marketing communications at any time. To exercise these rights, visit the contact section of the Platform.

11. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Non-personal, aggregated, or anonymized data may be retained indefinitely.

12. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform after changes signifies acceptance of the revised Policy.

13. Contact

For questions or requests relating to privacy, please reach out via the contact section of the website.